Everyday, non-medical help

An elderly care helper at home

Older relatives hold a special place in Saudi homes, and caring for them is a duty families take to heart. But with children and work keeping everyone busy, a father or mother may need help with the details of the day: moving around the home, meals, company and keeping to a routine.

With SaudiMaid you describe your family’s needs once, and your request reaches licensed recruitment offices and companies providing non-medical help for older people, through recruitment or a monthly service, who contact you with offers.

Request offersFree, no obligation

The hand of an older woman in a purple dress holding the hand of someone in white

What does non-medical help include?

Non-medical help means support with daily life: help moving around the home, preparing meals, company and conversation, reminders of appointments, and help with the room and clothes. It suits an older person who can live at home with some help, or whose family needs someone nearby while they are out.

Medical care — changing dressings, giving injections, managing medical devices, physiotherapy — is the work of licensed home healthcare providers, not a domestic helper. If your relative needs medical care, talk to their doctor and request the service from a licensed home healthcare provider.

The family stays present in the older person’s life — a helper is no substitute for visits and conversation with children and grandchildren. In fact, having someone to help with daily details lets the family spend its time with them in company and conversation rather than on chores alone.

The two can be combined: everyday non-medical help through a licensed labour provider, with medical visits from a licensed healthcare provider as the doctor decides.

How it works through licensed providers

With recruitment, a licensed office handles the procedures through official channels and the family is the employer. With a monthly service, a licensed company provides a helper it employs under a fixed-term service contract. Either way, ask about the helper’s experience caring for older people, her patience and the languages she speaks.

Don’t deal with offers outside official channels, or anyone providing “help” without a contract or a responsible party. An older person deserves safe care and a clear provider you can turn to.

With SaudiMaid your request only reaches licensed providers, and the contract stays between you and the provider you choose.

The steps in general terms

Assess your relative’s needs as a family, with the doctor if needed.
Define the non-medical tasks precisely.
Choose the route: recruitment or a monthly service.
Compare written offers from licensed providers.
Sign through official channels or with the licensed company.
Introduce the helper to your relative’s habits, prescribed medicines and who to call in an emergency.

What to agree

The non-medical tasks, clearly, and what needs a healthcare provider.
Working hours and rest, especially if help is needed at night.
Suitable accommodation, food and health care if she lives in.
The salary, how and when it is paid — or the monthly fee to the company.
An emergency plan and contact numbers.
The contract term, and the guarantee or replacement period.

If your relative often needs help at night, agree how rest hours will work, or consider more than one helper, so nobody is worn out.

Dignity for everyone

Caring for an older person rests on patience and respect — for the older person and for the helper looking after them. Your relative deserves kindness and respect for their privacy and habits; the helper is entitled to work on the agreed tasks, to her rest, salary and decent accommodation, and to keep her documents.

Don’t ask the helper to perform medical tasks she isn’t trained for, or to lift heavy weights unsafely without suitable aids. Her safety is part of your relative’s safety too.

Read rights and obligations.

Worker rights and employer obligationsWhat both sides agree in the domestic work contract, and how to start the relationship with respect and clarity.

Questions to ask the provider

What is your licence number, and how can I check it?
What experience does the helper have caring for older people?
Which languages does she speak — does she speak Arabic?
Which tasks won’t she do because they are medical?
What is the guarantee or replacement period?
How do I contact you with a concern?

What affects the cost?

We don’t list prices or salaries. But offers are usually shaped by:

The route: recruitment or a monthly service.
The tasks and hours of help, especially at night.
The experience required in caring for older people.
The contract term and any guarantee or replacement.

Read what affects the cost.

Available in these cities

Elderly care helper: FAQ

Does the helper give medicines?

She can remind your relative of prescribed medicines as the doctor and family decide; medical procedures are for licensed healthcare providers.

Can the helper live in?

Yes — through recruitment or a monthly service that allows it, with suitable accommodation for her in the home.

What if my relative needs medical care?

Talk to their doctor and request the service from a licensed home healthcare provider — it is not part of domestic help.

Can I ask for a helper who speaks Arabic?

Yes — choose the language in the request form; communication matters with an older person.

How do I introduce the helper to my relative?

Write down their daily habits, what they like and dislike, meal and sleep times, and the family’s and doctor’s numbers. Be around in the first days so your relative gets used to her and feels reassured.